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Not all products carry a manufacturer warranty.
Roxy Purchases - For details on warranties, please visit the product description section of the individual item or contact our Customer Service Department at 800-892-2281 or firstname.lastname@example.org.
In store purchases and purchases from authorized dealer locations/websites – Please email us at Warranty.email@example.com. Please allow 3-5 business days for a response.
Due the impacts of COVID-19, we are experiencing high volume of customer inquiries, wait times may be longer than usual.
Specialists are available Monday-Friday from 8:30AM - 5PM PST. Excluding US Holidays.
Get immediate answers to our most frequently asked questions.