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Home > > Customer Service

Returns

Warranty

Not all products carry a manufacturer warranty.

 

Roxy Purchases - For details on warranties, please visit the product description section of the individual item or contact our Customer Service Department at 800-892-2281  or customerservice@roxy.com.

 

In store purchases and purchases from authorized dealer locations/websites – Please email us at Warranty.usa@boardriders.com. Please allow 3-5 business days for a response.

 

Apparel & Accessories Warranty

Baggage Warranty

Eyewear Warranty

Footwear Warranty

Snow Warranty

Watch Warranty

Wetsuit Warranty

Oasis Coastal Warranty

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          Contact

          Due the impacts of COVID-19, we are experiencing high volume of customer inquiries, wait times may be longer than usual.


          1-800-435-9917

          Specialists are available Monday-Friday from 8:30AM - 5PM PST. Excluding US Holidays.

          FAQ

          Get immediate answers to our most frequently asked questions.