Skip to content

Free Standard Shipping on All Orders

  • Limited-Edition ROXY Makeup Bag.  FREE With Any $75 + Purchase.

    CODE: MAKEUP . Shop Now

  • GET YOUR HOLIDAY WARDROBE STOCKED! COZY SETS FOR $75

    Shop Now

  • NOW OFFERING

    FREE SECOND DAY SHIPPING ON ORDERS $75 OR MORE & EXTENDED RETURNS. Shop Now

  • Easy gifting? Order early! 

    Shop the guide for perfect gifts. Shop Now

Home > > Customer Service

Ordering & Shipping

Shipping Methods & Timelines

 

Some order processing may be delayed as we continue measures to keep our teams as safe as possible this holiday season.

 

 

HOLIDAY SHIPPING CUTOFFS (Place order by midnight PST)

Ground 15-Dec
2nd Day 17-Dec         
Next Day 17-Dec
Standard Canada 10-Dec

** Placing orders by the cut-off dates will help to ensure orders are received by 12/24. Orders placed after the cut-off dates will still be processed regularly but may experience some delays in transit due to the busy shopping season.

 

 

Taxes/Duties: All orders shipped to Canada may be subject to import duties and taxes that are levied and collected during checkout. There will not be any additional costs billed upon delivery.

 

P.O. Boxes: Our carriers are unable to deliver directly to P.O. Box addresses. Entering a P.O. Box may require the carrier to contact you at the telephone number provided to arrange pickup of your package from one of their local facilities. If you wish to guarantee a direct delivery of your package, please enter a non-P.O. Box shipping address.

 

Economy/Ground Order Processing: Allow 1-2 business days (excluding weekends & all U.S. federal holidays) for processing before order ships from our warehouse.

 

Delivery Time: Time begins calculating once order has shipped from the warehouse.

 

ECONOMY SHIPPING
Shipping Destination Cost (Orders Under $65) Cost (Orders Over $65) Estimated Delivery Time
Canada $5.00 FREE 5-8 Business Days
Select your Region

Americas

    APAC / ASIA

      Europe

        Africa

          Change your country

          Contact

          1-800-435-9917

          Specialists are available Monday-Friday from 6AM - 6PM PST and Saturday-Sunday from 8AM-5PM PST.  Excluding US Holidays.

           

          FAQ

          Get immediate answers to our most frequently asked questions.