Free Shipping & Returns for Loyal Members
Contact us
We may have the answer to your question in our quick links below, but if you can't find the answer you're looking for, please get in touch with us by email or phone.
We're now shipping to Canada! Please click here for our new ROXY Canada site.
Order Status - To check your order’s status, click here.
Return Labels - To get started on a return, click here.
Return Status - To check on the status of a return, click here.
Need Help?
Call us
1-800-435-9917
6AM – 6PM PST (Monday - Friday)
CLOSED Saturday, Sunday and all major US holidays.
We're currently experiencing high order volume. Please expect shipping delays of up to 3-5 business days. Don't worry, we are working as fast as possible to ship your order.
1-800-435-9917
Specialists are available:
Monday-Friday from 6AM - 6PM PST
Excluding Saturday, Sunday and US Holidays.
Get immediate answers to our most frequently asked questions.