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Your Order

Order Status

The status of your order is supplied by roxy.com. It represents the progress of your order between the time it is placed and the time it ships from our warehouse. To find the status of your order:

 

  • Check your email - We send you regular emails regarding the status of your order.
  • Visit our Order Status page - Click here to check your order status online at any time.
  • Contact us - If you still have questions about your order, please contact us at 800-892-2281 or via email.

 

Please note:

 

Order information may take up to 1 hour after your order is placed before it is displayed in your order history. 

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          Customer Service

          Do you have something you'd like to share with us, or a question that calls for our attention? Call or chat with one of our representatives.

          1-800-892-2281
          8am - 12midnight EST

          *Excluding US Holidays

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