Free Shipping on All US Orders Over $65
For Boardriders Club Members, return shipping labels are FREE if returned within 30 days.
For all other guests, return shipping labels are $5.95. This amount will be deducted from your refund.
BEGIN A RETURN:
Print your return shipping label from home and drop your package off at any U.S mail location - your mailbox, at work, or the post office.
- Sign in here to access your order.
- Are you a Boardriders Club Member? You can also access your order by signing in to your account.
- For all Canadian returns, please see the return instructions below.
Returns will be processed within 7-10 days of reciept.
You will be notified via email throughout your package journey and once your refund has been approved, please allow 2-4 business days for funds to appear in your account.
- Merchandise must be returned within 30 days.
- We will not accept merchandise that's missing tags, worn, altered, or washed.
- Shipping charges incurred during checkout are not refundable.
- packages that arrive cod may be denied, or the cod amount may be deducted from your return.
- The returns warehouse location for us online orders is:
Attn. Returns Department
11310 Cantu-Galleano Ranch Rd.
Mira Loma, CA 91752
- For all returns within Canada, please select a carrier of your choice and send to the following address:
580 Chester Rd.
Delta, BC V3M 5V8
We are unable to offer exchanges at this time, however we do accept returns. We ask that you return the original merchandise for a refund and place a new order for the appropriate item.
Do you have something you'd like to share with us, or a question that calls for our attention? Call or chat with one of our representatives.
8:30AM – 5PM PST (Monday-Friday)
*Excluding US Holidays
Get immediate answers to our most frequently asked questions.