Ordering & Shipping

Shipping Methods & Timelines

US shipping only. For shipping to Canada, please click here for our new ROXY Canada site.

We're currently experiencing high order volume. Please expect shipping delays of up to 7 business days. Don't worry, we are working as fast as possible to ship your order. Thank you for your patience.

Taxes/Duties: All orders shipped to Canada may be subject to import duties and taxes that are levied and collected during checkout. There will not be any additional costs billed upon delivery.

US P.O. Box Shipping: PO boxes & APO/FPO addresses are limited to only Standard shipping method. UPS Ground or Expedited shipping methods are unavailable at this time. Our carriers are unable to deliver directly to P.O. Box addresses. Entering a P.O. Box may require the carrier to contact you at the telephone number provided to arrange pickup of your package from one of their local facilities. If you wish to guarantee a direct delivery of your package, please enter a non-P.O. Box shipping address.

Canada P.O. Box Shipping: We are unable to service PO Boxes at this moment. Please make sure to enter a physical address to avoid any issues with your shipment. 

Standard/Ground Order Processing: Allow 1-2 business days (excluding weekends & all U.S. federal holidays) for processing before order ships from our warehouse.

Second/Next Day Order Processing: Second/Next Day Order Processing: Allow 24 hours for processing before orders ships from our warehouse. (Excluding weekends & all U.S. federal holidays).

Delivery Time: Time begins calculating once order has shipped from the warehouse.

EXPEDITED SHIPPING IS TEMPORARILY UNAVAILABLE AT THIS TIME.