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Gift Card Information
Checking Your Gift Card Balance
- You can also check the balance on your Gift Card by calling (800) 943-2710. This phone number is also listed on the back of the card. When you call, please be sure to have your Gift Card number and PIN available.
The Fine Print
- E-Gift Cards are only redeemable online. Physical Gift Cards are redeemable online and at retail store locations within the United States.
- If the amount of your Gift Card does NOT cover the total purchase amount, you will need to pay for the remainder of the purchase with another valid form of payment. Gift Cards may not be used to purchase additional E-Gift Cards or Gift Cards.
- If the amount of your Gift Card is for MORE than the total order amount, the balance will be stored on your Gift Card for future use.
- We cannot replace lost or stolen Gift Cards.
- Gift Cards are non-transferable, non-refundable and are not redeemable for cash.
Due the impacts of COVID-19, we are experiencing high volume of customer inquiries, wait times may be longer than usual. For assistance, please submit any inquiries via email and a specialist will respond to you as soon as possible.
Specialists are available Monday-Friday from 8:30AM - 5PM PST. Excluding US Holidays.
Get immediate answers to our most frequently asked questions.