I received this backpack as a birthday gift this March and I loved it until it began to wear, which was fairly quickly after taking it out of the packaging. I put my 13 in. Macbook Air in it, 3 binders, and a notebook. It did not support my back in any way, and there is only one pouch in the front to put pencils, chapstick, etc. in. The lace on the front pouch separated from the zipper itself and left quite a few gaps, which defeated the purpose of it staying closed. Though it looks attractive, it is way to small for someone who is practical and needs lots of space. I would recommend it to someone who isn't going to use it in the same way as I, but rather as a purse. I would not recommend it to someone who needs a bag that meets the needs of a hardworking student.