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Always Free Shipping on all orders to US & Canada

Enjoy FREE standard shipping when you place your order online at dcshoes.com or place your order over the phone at 1-888-532-3130.

Valid for US and Canada delivery addresses; including Alaksa, Hawaii, USPS P.O. boxes, APO/FPO USPS Priority, and Canada via Purlotaror.

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365 Day Return Policy

Returns By Mail - Items purchsed online or by phone may be returned via mail within 365 days of purchase.

Returns In Store - Items purchased online or by phone may be returned at any Company Retail store located in the US.

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Ordering & Shipping

Cancellations

Orders or parts of an order may be cancelled by our system for various reasons. Possible reasons include:

 

  • Your item has become unavailable
  • We are having difficulty processing your payment information
  • We are unable to ship to the address provided

 

If your order is cancelled, you will receive notice via email. You will not be billed for any cancelled items. Once an order is cancelled, it cannot be reprocessed and must be submitted again on our website. If you are interested in purchasing items similar to those unavailable, you may contact Customer Service for recommendations.

 

Customer Requested Cancellations

Our system is designed to process and ship orders as quickly as possible. After you have clicked "Place Your Order", you cannot cancel or change your order. Once you receive your order in the mail, you may simply return any unwanted items by following our Return Instructions.