Customer Service - Account Order Status
The status of your order is supplied by Roxy.com. It represents the progress of your order between the time it is placed and the time it ships from our warehouse. To find the status of your order:
- Check your email. We send you regular emails regarding the status of your order.
- Visit our Order Tracking page. You may track your order online at any time. Information about your open orders, tracking, and past orders is available.
- Contact us. If you still have questions about your order, please contact us at 800-892-2281 or via email.
Order information may not appear on Roxy.com in your order history for up to 1 hour after the order has been submitted.